Bishopsgate Law is open for business. Our systems enable us to fully operate our business with staff working remotely from home, continuing to do everything they can to help our clients.
We stopped face to face meetings and office appointments with clients, in accordance with government guidelines, and we are carrying out meetings and appointments by telephone and video calls, and we are using secure document sharing with our clients.
A number of our staff are now working again from our Head Office in Hertfordshire, where we are operating in accordance with the government guidelines for safe working and distancing, but the majority of staff will continue to work remotely. We have carried out the necessary workplace risk assessments and will monitor the situation. Client interaction will continue to be carried out remotely in most cases.
We are able to operate fully with many staff working remotely because we have systems to enable this:
We are certifying ID via recorded video appointments. We have digital forms and a facility for e-signatures which are secure, easy to use and do not present any additional cost to our clients, though we must acknowledge that e-signatures are only acceptable for certain types of documents. We have created a guide for our clients to scan documents using their smart phones should they need to send us physical paperwork without access to a scanner. We can handle instructions for wills and probate matters remotely by e-mail, telephone and video calls.